| Support Request | ||
| Add/Edit Workshop for OwnDamage | helpdesk@oneworks.com.my | |
| Changes for Bill/Invoice related | to: billsupport@mestari.com cc: portalsupport@mestari.com | |
| New Claim Type / Type of Policy | Non Motor | elaineng@mestari.com |
| ML & OD | portalsupport@mestari.com | |
| ReOpen File & Close Date | ||
| > Non-Motor | elaineng@mestari.com | |
| > Motor Liability | audrey@mestari.com | |
| > Own Damage | N/A | |
| Changes for Main/Sup Case without Bill | portalsupport@mestari.com | |
| Changes for Main/Sup Case with Bill | ||
| Assignment Details | > File Reference Number | to: billsupport@mestari.com cc: portalsupport@mestari.com |
| > Date of Loss | ||
| > AllocationFees | ||
| > Adjuster Name | ||
| > Editor Name | ||
| > Admin Name | ||
| Client Details | > Client Name | |
| > Broker | ||
| > Type of Policy / Claim Type | ||
| > Client's Person In Charge | ||
| > Client Reference No | ||
| > Insured Name | ||
| > Policy Number | ||
| Survey Details | > Vehicle Reg. No | |
| > Vehicle Model | ||
| Client Details | > Broker's Person In Charge | To: portalsupport@mestari.com CC: billsupport@mestari.com |
| > Broker Reference No | ||
| Assignment Details | > Date Received | portalsupport@mestari.com |
| > Date Of Status Report | ||
| Client Details | > Policy Period Start | |
| > Policy Period End | ||
| > Type Of Loss | ||
| > Cause | ||
| > Location Of Loss | ||
Support Request for Mestari Portal Print
Created by: See Kai Lang
Modified on: Thu, 2 Jul, 2020 at 11:13 AM
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