Support RequestEmail
Add/Edit Workshop for OwnDamagehelpdesk@oneworks.com.my


Changes for Bill/Invoice relatedto: billsupport@mestari.com
cc: portalsupport@mestari.com



New Claim Type / Type of PolicyNon Motorelaineng@mestari.com

ML & ODportalsupport@mestari.com


ReOpen File & Close Date
> Non-Motorelaineng@mestari.com
> Motor Liabilityaudrey@mestari.com
> Own DamageN/A


Changes for Main/Sup Case without Billportalsupport@mestari.com


Changes for Main/Sup Case with Bill
Assignment Details> File Reference Numberto: billsupport@mestari.com
cc: portalsupport@mestari.com
> Date of Loss
> AllocationFees
> Adjuster Name
> Editor Name
> Admin Name
Client Details> Client Name
> Broker
> Type of Policy / Claim Type
> Client's Person In Charge
> Client Reference No
> Insured Name
> Policy Number
Survey Details> Vehicle Reg. No
> Vehicle Model
Client Details> Broker's Person In ChargeTo: portalsupport@mestari.com
CC: billsupport@mestari.com
> Broker Reference No
Assignment Details> Date Receivedportalsupport@mestari.com
> Date Of Status Report
Client Details> Policy Period Start
> Policy Period End
> Type Of Loss
> Cause
> Location Of Loss