Reference for support team
This info will be update routinely if necessary.
| No. | Issue | Solution |
| 1 | Bill Related Issue | >send to billsupport/ accounts/ Ms Ng Bee Lee > once billed must obtain Account's permission before amending |
| 2 | Re-Open Case | > Done by respective department Head |
| 3 | Case related issue | > Done by respective department Head |
| 4 | Advise on portal flow | > Wana or Nizam |
| 5 | Advise on case flow | > Done by respective department Head |
| 6 | Advise on bill | Ms Ng Bee Lee or Account |
| 7 | New Request | >Assign to Wana ,Nizam , status update as Pending |
| 8 | Error in Portal | > Inform Laava / Wei Lotk/ Wana for assist |
Developer's contact : 03 79890266
Support Contact : 03 79890261
Bill Personnel Contact : 04 2285000